It's been said customer experience is the new disruption; at EarthLink, we enable you focus on that opportunity
We handle the network. You handle the innovation.
Business used to be easy. Build a better product, add customer service, and happy customers followed. Not anymore. Today, customers have technology that puts them in control. They want anytime, anywhere, seamless experiences, across channels, and devices. Staying ahead in this environment requires leaders focus on innovation, and delivering personalized experiences to meet and exceed expectations. Enter EarthLink. As a leader in network services, our business is enabling you to grow yours – by delivering secure, reliable, engaging customer experiences.
Working together, EarthLink, can help you:
REDUCE THE BURDEN OF MANAGEMENT, WITHOUT GIVING UP CONTROL:
IT used to support the business. Today, IT is about building and growing it. EarthLink is, too, freeing IT of day-to-day management, so they can focus on innovation and growth. At the same time, our myLink portal provides them complete visibility and administrative control.
OPTIMIZE YOUR BUSINESS AND CLOUD NETWORKS:
We live in cloud-connected world. But even the greatest cloud experience will fail if supported by an underperforming network. EarthLink's high-performance network and optimization technologies deliver the edge your apps need, and the experience your customers demand.
PROTECT YOUR BRAND:
Brands today depend on data security. The cost of a single breach can be millions, or worse. Don't leave it to chance. Our security and compliance experts and solutions will help you to identify and prevent vulnerabilities, and keep your data, customers and reputation safe 24x7.
DRIVE CUSTOMER ENGAGEMENT:
Superior customer experiences use data to drive insights in new ways. With solutions like EarthLink's Secure WiFi, Hosted Voice, or Hosted Contact Center, you can drive personalization via visibility into customer behavior, while enhancing the value of every customer interaction.
The network has never been as essential to the success of your business. EarthLink empowers you to rise to meet the challenge, redirecting resources to drive strategic customer experience initiatives. And positioning your team to deliver unprecedented value to keep customers coming back for more.